Jun 3 2013
For immediate release - IronVoice announces immediate availability of Business SMS features allowing customers to send and receive Text Messages from their business phone numbers as well as Instant Messages to other employees regardless of geographic location.
Business SMS is an integrated Texting + Instant Messaging feature that allows you to text with customers, colleagues and vendors using your business number, even on their personal mobile device. Customers can send and receive texts across devices including smartphones, tablets and computers.
"The industry has shown that sending a text message gets a faster response" says Bill Kervaski. "With texting and instant messaging integrated into your IronVoice phone system, you will be able to continue to improve response rates while looking professional because your text message will come to from your business numbers."
IronVoice claims Business SMS is a great way to preserve personal privacy and further separate personal and business communications.
"Once you give out your personal mobile number you can't get it back" continues Kervaski. "Sending text messages from your business number is not only more professional but it helps you isolate work from your personal life."
Businesses that need to track an employee’s performance can also benefit from Business SMS.
"Being able to channel employee to customer communication is key to protecting your business and our new Business SMS features give you that control" says Kervaski.
IronVoice puts your small business phone system in the cloud with enterprise features at a fraction of the cost vs traditional telephone service.