Business Integration Tools

May 10 2013

For immediate release - IronVoice announces new Business Integration Tools for its leading hosted phone service for business.

Now available to IronVoice customers are tools that will allow easy integration with custom software applications; Application Event Notifications and an Application Programming Interface.

Application Event Notifications (AEN) uses simple web services to notify a customer's business application with details of important events such as incoming calls, when calls are answered, and when calls hang up.

An Application Programming Interface (API) can be used by a customer's business application to do things like create phone calls or transfer existing calls.

IronVoice claims their new take on Business Integration Tools are a first for the industry and easy to use.

"Some of our competitors have an API" says Bill Kervaski, CEO and Founder. "Typically a software developer would write some code that would periodically poll an API for information. This works great for services like Facebook or Twitter, but with real-time services, polling is kind of flakey. We took a new approach and divided our Business Integration Tools into two very easy to use technologies. Our AEN will send out important notifications in real-time and you can use our API to have our service do things on your behalf." continues Kervaski.

Kervaski adds "A great use example might be a Customer Relationship Manager (CRM) or Point of Sale (PoS) system where when one of your agents answers the phone your app automatically brings up their information or recent orders, a real time saver!"

IronVoice offers three plans; Basic, Complete, and Advantage. The new developer tools are available to Complete and Advantage customers at no additional charge.

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IronVoice puts your small business phone system in the cloud with enterprise features at a fraction of the cost vs traditional telephone service.

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855.588.4096
http://ironvoice.com