"A" BBB Rating
Oct 15 2010
For immediate release - IronVoice has been awarded an "A" Better Business Bureau (BBB) rating based on "Length of Time in Business" and "No Complaints in 36 Months", the standard bureau reporting period.
"This is a very competitive market," says Bill Kervaski, CEO, "We differentiate ourselves as a Broadband Phone Service with unprecedented flexibility, clear policies, published customer satisfaction statistics, and proven service reliability."
No complaints over a 3-year period is an uncommon achievement for online services. "Internet Based Telephone Service" represents 1.4% of the total complaints processed by the Better Business Bureau, according to their 2008 published statistics.
IronVoice publishes a "Support Rating Index", an unedited customer satisfaction average on a scale of 1 to 3, and recently released a 99.9% average uptime measured over 3 years.
"Our BBB Accreditation is just another way to show customers how serious we take our relationships," says Dana Dillard, Director of Business Development.
IronVoice puts your small business phone system in the cloud with enterprise features at a fraction of the cost vs traditional telephone service.