Our Broadband Phone Service is powered by a redundant and self-healing nation-wide network designed to ensure the highest call quality and availability.
You only have two roles, enjoy the tremendous value of our service and control your connectivity.
We use advanced compression technology that shrinks calls down to less than 24k per channel. It's this technology that makes Broadband Phone Service possible using the Internet.
With a good Internet service provider and no other usage, this chart shows how many simultaneous calls you can make while maintaining toll-quality claritiy.
| Broadband Type | Speed (Download/Upload) | Average Latency | Simultaneous Calls (Channels) |
|---|---|---|---|
|
DSL DSL Cable T1 Wireless Satelite |
3.0M / 512K 1.5M / 256K 10.0M / 384K 1.54M / 1.54M 10M / 10M 1.0M / 256K |
80ms 80ms 140ms 40ms 400ms 600ms |
24-32 8-16 16-24 64-96 0 0 |
Notice that we used your upload speed to do the calculations. Unless you dedicate a connection to voice, you'll need to understand your current usage to ensure things like email and web browsing don't affect call quality.
Everybody talks about bandwidth and how they can sell you more of it. Nobody talks about bandwidth's quiet but equally important cousin, latency.
While bandwidth is how much information you can pump over your connection, latency is how fast you can pump it. Latency is measured in milliseconds and anything consistently less than 200ms will sustain toll-quality calls.
If you plan on sharing your Internet connection for both voice and data, you will need reasonably high bandwidth and low latency connection. For heavily used connections, a voice prioritizing switch and firewall are suggested.
